Why is that Pet Itchy? A Case-Based Approach to Diagnosing and Treating Pruritus
Allergic dermatitis is one of the most common reasons for pet owners to bring their dog or cat to the veterinarian. Itch and secondary infection can be challenging to diagnose and treat. This case-based discussion will highlight anti-pruritic therapies, primary disease vs secondary signs, and allergy-mimickers that should be remembered and ruled out before diagnosing a pet with atopy.
The audience will learn:
– Common anti-pruritic therapeutics, indications, benefits and risks.
– Step-wise approach for diagnosis and treatment of allergic skin disease, including flea, food, and environmental allergies, as well as other common non-allergic skin diseases that can cause pruritus.
– Recognition and treatment of secondary problems seen with allergies, including otitis externa, pyoderma and paronychia.
2025-05-10 Brittany Lancellotti
Time: 8:30 am - 10:30 am
The Veterinary Client Patient Relationship
The VCPR is the key when determining how Veterinary Telemedicine can be incorporated into patient care. We will examine different levels of patient evaluation including Telephone, Video, Online History and Medical Record. We’ll consider which organization should best control the future of connected and virtual care. Learning Objective: Understanding the current and future impact of the VCPR.
2023-12-09 Rolan Tripp
Time: 8:30 am - 9:30 am
Fear Free Dermatology
Many small animal dermatology patients require long-term treatment for chronic diseases. The patient’s fear of the veterinarian and the client’s perception of distress during exams are barriers to clinical success, impeding the clinician’s ability to evaluate lesions during difficult exams as well as lack of exams when clients forgo recheck visits. This discussion presents techniques and videos for maximizing your dermatologic and otoscopic exams and procedures, while minimizing the anxiety level of patients, clients, and staff alike, eventually leading to happy, long-lasting relationships.
2025-05-10 Brittany Lancellotti
Time: 11:00 am - 12:30 pm
How to become a Cat Friendly Hospital®
This presentation focuses on teaching how to become a Cat Friendly Hospital®. It displays the benefits to the team members, the clients, and the doctors. This presentation provides details on how hospitals can grow the feline business in the hospital, as well as decreasing injuries to the team by learning better methods to work with the feline patients. I also give the hospitals tools use to help their clients vet visit easier for their cat.
Melissa Tompkins
BS, CVPM, PHRca, CCFP
Time: 2:00 pm - 3:00 pm
Quality Feline Inpatient Care
Now that the cat is under your inpatient care, are you paying attention? Learn the subtle physical signs of stress in felines so you can properly train your staff. We will talk about simple inexpensive things you can do to lower stress like offering a brown paper bag. You may need some new supplies to maximize both the cat’s and the owner’s perception, but it will be worth it.
Learning Objective: Expand the clinician’s awareness of quality care during hospitalization.
2023-12-09 Rolan Tripp
Time: 3:30 pm - 4:30 pm
My Favorite Local/Regional Blocks Part 2
Local anesthetic drugs are effective, easy to use and inexpensive. The use of local/regional blocks improves anesthetic safety and makes the patient more comfortable, even after the block has worn off. So why don’t we use the blocks more? Maybe we just need someone to show us how! The lecture will cover a step-by-step description and video demonstration of local blocks that can be used in any practice.
2023-09-16 Tamara Grubb
Time: 9:30 am - 10:30 am
How to Compete With Online Pharmacies
Dr. Wilson loathes approving online pharmacy requests. Besides draining his income, the piles of faxes and emails consume an hour every day, which is precious time away from revenue-generating patient care. During the pandemic, 31% of Americans bought drugs from internet pharmacies for the first time. Chewy added more than 5 million customers and grew sales 45%. The competition is about to get worse. Amazon has entered the pharmacy business (and 65% of Americans are Prime members).
What you’ll learn:
• Why you need to drop everything and secure your hospital’s pharmacy
• The #1 pharmacy operation mistake that costs you thousands
• Whether you should match prices
• Drive pharmacy sales with a combination of in-clinic sales, curbside pickups, and online store
• Get templates for text, app, and email messages to promote refills and auto shipments
Wendy S. Myers
CVJ President
Time: 11:00 am - 12:00 pm
Anesthesia & Analgesia for Fractious/ Aggressive patients
Fractious & aggressive patients can be very difficult and dangerous to anesthetize. Not only do they present a danger to the veterinarians and staff, they also generally require a much larger dose of sedative/anesthetic drugs than calmer patients require. Since the adverse effects of sedative/anesthetic drugs are primarily dose-dependent, this puts these patients at a higher risk for anesthesia-related adverse events. Administration of drugs at the patient’s home prior to the veterinary visit, supportive handling of the patient once it arrives at the clinic and the use of appropriate sedative/analgesic/anesthetic drugs and dosage will be discussed.
2023-09-16 Tamara Grubb
Time: 1:00 pm - 2:00 pm
It’s How Much? Show Value for Fees
Although veterinary spending is growing thanks to Millennials, pet owners still want “good deals” on their pets’ medical care. You need to be PROUD of your prices and let clients understand the quality of your care. If your team does a better job of communicating value for fees, more pet owners will say YES to treatments. Packed with real-life scenarios and scripts, you’ll learn ways to show value:
• When talking with a price shopper
• When explaining preventive care services
• When sharing medication costs
• When presenting treatment plans for dental and surgical procedures
• When collecting payment
Wendy S. Myers
CVJ President
Time: 3:30 pm - 4:30 pm
Agenda Highlights
Speakers
Rolan Tripp
DVM, CABC
Veterinary Behavior Consultant
Founder, The Veterinary Future Society
Dr. Tripp received his doctorate from UC Davis veterinary school, and also holds a bachelor’s degree in Music, and a Minor in Philosophy. He has been the featured speaker in Tokyo, Japan, presented a paper at the International Conference on Behavioral Medicine in Birmingham, England, and lectured on animal behavior at the Smithsonian Institution in Washington D.C. He has published more than 40 articles in the Veterinary Literature.
A regular guest on the Animal Planet Network, Dr. Tripp has appeared on both “Petsburgh, USA,” and “Good Dog U” a total of over 200 times including reruns. He is past President of the Santa Clara Valley Veterinary Medical Assn. and past member of the AVMA Council on Veterinary Service representing all U.S. Small Animal Veterinarians, and member of the Society for Veterinary Medical Ethics.
Dr. Tripp has taught a course on Animal Behavior at 7 US Veterinary schools and is certified by the International Association of Animal Behavior Consultants. He is currently Chief Behaviorist at Hannah the Pet Society in Portland Oregon, and founder of www.AnimalBehavior.net, an online comprehensive collection of Pet Behavior Information. Dr. Tripp’s newest creation is www.PetHappiness.net a telecommunications pet behavior consulting service helping companion animal veterinarians to expand pet behavior services and treat psychologically related medical conditions (PsyMed).
Brittany Lancellotti
DVM, DACVD
Melissa Tompkins
BS, CVPM, PHRca, CCFP
Veterinary Practice Consultant
Melissa started working in the veterinary field 18 years ago starting out as a tech assistant/receptionist. She worked her way up to become a practice manager in 2005 and she never looked back. She has worked in general practice (Feline only), specialty, and emergency. She earned her Bachelor’s Degree in Animal Science from Cal Poly Pomona in 2005, became a Certified Veterinary Practice Manager in 2011, and earned her PHRca certification in 2020. Last year, she became a Certified Compassion Fatigue Professional, and is now helping hospitals deal with burnout and compassion fatigue. She owns her own consulting business; South Coast Veterinary Management Solutions and she can help multiple hospitals with training and other business needs.
In 2018 she was the Southern California Veterinary Medical Association’s Paraprofessional of the year.
She is a published author of multiple articles in DVM360.com, Veterinary Team Brief, Firstline Magazine and Veterinary Economics. She has also been a speaker at several annual conferences and symposiums including VHMA’S management exchange, CVS’s Veterinary Forum, Oklahoma’s Annual Conference, ASEC’s Conference, AAFP National Conference, and Fur Paws Consulting’s Spring/Fall Symposiums. She also helped train veterinarians on how to create a feline friendly practice through AVSG’s annual wet lab.
Tamara Grubb
DVM, PhD, DACVAA
Fear Free Executive Council
Fear Free Certified Level 3
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Wendy S. Myers
CVJ President
President, Communications Solutions for Veterinarians Inc.
Leslie Boudreau
BASVT, RVTg, CVPM, PHR, PHRca, SPHR
Leslie has been a Veterinary Technologist and Practice Manager in Southern California for over 30 years. She earned her A.S. in Veterinary Technology from Mt. San Antonio College and her BASVT in Veterinary Technology – Hospital Management, from St. Petersburg College, FL. In 2011, she became a CVPM (Certified Veterinary Practicel Manager). Leslie holds three human resources certifications, PHR (Professional in Human Resources), PHRca (California specific Certification), and SPHR (Senior Professional in Human Resources). She is currently finishing her MBA in Human Resources Management.
Leslie is very active with the Orange County Veterinary Hospital Manager’s Group and is a founding member. Leslie is the Past President of The California Registered Veterinary Technician’s Association (CaRVTA). She is the current Treasurer for the Veterinary Hospital Manager’s Association (VHMA). She is currently a Practice Manager at Animal Hospital of Huntington Beach, an 8 veterinarian, AAHA accredited, small animal and exotic practice with over 50 employees. Leslie is married and has three adult children. She loves all animals, and her family shares their home with a wide variety of dogs, cats, and reptiles and frequent wildlife critters being rehabbed.
Hyatt at Olive 8
Seattle, Washington
98101
Book your room here: www.hyatt.com or call the Hyatt at Olive 8 at 402-593-6313 and use code G-VECE to make your reservations.
Hyatt’s Global Care & Cleanliness Commitment is an important expression of our purpose to care for people so they can be their best—now and in the future. While we continue to evolve and enhance our safety and cleanliness protocols, here are some new measures you may see at Hyatt hotels worldwide: Cleanliness and Safety, With You in Mind
Additional measures are being taken with a focus on your safety and peace of mind. Measures may include touch-free options, more frequent sanitization with hospital-grade disinfectants, and the use of electrostatic sprayers.
• Sanitizer stations prominently placed throughout hotels
• More frequent cleaning of public spaces and guestroom surfaces
• GBAC STARTM accreditation, inclusive of detailed cleanliness training
• Hygiene & Wellbeing Leader to help ensure new protocols are being met
• Enhanced food safety and hygiene protocols
• Colleague temperature checks at Hyatt hotels globally, and guest temperature checks at some locations in compliance with local government requirements and in light of local situations and practices
• Removal of certain high-touch items from guestrooms
Please click here for more information on Hyatt’s Global Care & Cleanliness Commitment.
Why Attend?
VetCE conferences have been created to provide the veterinary industry with a unique experience different from the typically larger events.
The VetCE Seattle conference is a concise, two-day educational event (with limited registration) hosted at the Hyatt at Olive 8 Hotel in beautiful downtown Seattle. The conference provides you with the opportunity for more meaningful discussions with subject matter experts, colleagues, and industry partners without a trade show component. By attending VetCE Seattle, you will benefit from educational sessions presented by authoritative speakers, extended networking opportunities, and 13 hours of RACE CE to help propel your career.
VetCE Seattle will give you knowledge-based learning presented by industry experts that cover medical and practice management topics relevant to everyday clinical situations. You are also invited to be our guest at a special networking reception Sunday evening for hors d’oeuvres and drinks!*
If you are a veterinarian, veterinary technician, assistant, practice or hospital manager, or front-line administration looking to advance your career, this conference is for you!
Please join us for comprehensive RACE learning, valuable insights, thought-provoking discussions, and great food in a wonderful location. We look forward to seeing you at VetCE Seattle!
*Limit of two complimentary beverages per person
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